Terms of service

Norza - Terms of service

Welcome to Norza. By using our website and making purchases on our webshop, you agree to the following terms and conditions. Please read these terms carefully, as they set the legal framework for your use of our website.

  1. General Terms 1.1 Ownership This website is owned and operated by Norza. All rights to the content, design, and functionality belong to Norza and are protected by Danish copyright law.

    1.2 Acceptance of Terms By using this website and/or making a purchase, you accept these terms. If you do not agree with the terms, please refrain from using our services.

    1.3 Changes to Terms Norza reserves the right to modify these terms at any time. Changes will be posted here, and your continued use of our website will be considered acceptance of the revised terms.

  2. Products and Prices 2.1 Product Descriptions We strive to provide accurate product descriptions. However, Norza is not responsible for any errors or inaccuracies in product descriptions.

    2.2 Prices All prices are listed in DKK and include VAT. Norza reserves the right to change prices without notice. The price displayed at the time of purchase is the applicable price.

    2.3 Availability We do our best to ensure all items are in stock. If an item is out of stock, we reserve the right to cancel the order and refund any payments made.

  3. Payment 3.1 Payment Methods Norza accepts the following payment methods: Visa, Mastercard, Shop Pay, Apple Pay, Google Pay, PayPal, MobilePay, Maestro, and UnionPay.

    3.2 Security Payments on our website are processed through secure payment channels that comply with data protection standards for personal and payment information.

  4. Shipping and Delivery 4.1 Shipping Costs and Delivery Time Shipping costs are calculated at checkout and depend on the chosen shipping method. Delivery times vary based on your location.

    4.2 Delays Norza is not responsible for delays caused by third-party providers, but we will do our best to assist you if delivery issues arise.

  5. Returns and Refunds 5.1 Return Policy Please read our Return and Refund Policy for details on your rights and the procedures for returning items. Our return policy can be found on our website under "Returns and Refunds."

  6. Disclaimer 6.1 Products and Content Norza is not liable for any damages caused by products purchased on this website. All products are used at your own risk.

    6.2 Limitation of Liability Norza is not responsible for indirect damages, data loss, loss of earnings, or similar issues that may arise from the use of this website.

  7. Personal Data and Privacy 7.1 Data Processing We handle your personal data in accordance with our Privacy Policy. Please read our Privacy Policy to understand how we collect, use, and protect your information.

  8. Governing Law and Jurisdiction 8.1 Governing Law These terms are governed by Danish law, and any disputes will be handled by Danish courts.

    8.2 Disputes In the event of a dispute between Norza and a customer, we will make every effort to resolve the matter amicably. If an amicable solution cannot be reached, the matter will be referred to Danish courts.

  9. Contact Information If you have any questions about these terms or need further information, you can contact us via our contact form or email us at kontakt@norza.dk.